Scope of Services

I TURN KEY SOLUTIONS

Design, customize & supply complete garment & textile care cleaning solutions; LAUNDRY, DRY CLEANING, WET CLEANING & SPECIAL TEXTILE & GARMENT CARE SYSTEMS, compliant to international standards and project specifications.

From process design, product selection, installation and regulatory compliances - WTSألكا® ensures that your project is managed from start to finish. Our team of Project Managers, Service Engineers & Support Staff, exceeds expectations as you achieve your project.

We offer a full proposal in line with your business concept & strategy; this is reviewed & tested until all parties are confident that the proposed solution fulfills requirement, budget & timelines. WTSألكا® dedicated Project Management Office demonstrates customized management capability. Headed by our Project Manager whose focus is to coordinate and align all our services to deliver solution up to your satisfaction.

Our job does not finish when your facility system is delivered and running. Our After-Sales Department will take over your service, operation and maintenance needs.

 

II ENGINEERING & CONSULTANCY

From audits & planning through calculation and design. Our 30+ years’ history & network of international partners provides unparalleled expertise on system design critical to the performance of your operation. We design custom strategies & solution to exceed measured outcomes. We present your options, perspectives & show probable outcomes due to our constant exposure and hands-on experiences from completed reference works & services.

 

III ENERGY EFFICIENCY

Given the initial equipment & installation – investment cost  and projected cost of supply & consumptions over a period of time, it is important to operate an energy efficient system. Defining the limits of your system is the key to finding the best solution to achieve energy efficiency. Minimize your consumptions and lower your cost of ownership. We will be able to help you answer the following questions:

How do I make my existing facility more cost-efficient?

Do I need some new equipment or adopt new processes?

How do I expand my existing facility?

What do I need to know to install a new process - system?

 

IV NEW EQUIPMENT - GARMENT / TEXTILE CARE & CLEANING SYSTEM SOLUTIONS

We will work with you to determine your concept, scope & budget; assist for an informed decision for the procurement of your new equipment, upgrade your system, compliant to your process requirement and respond market demands.

 

V MAINTENANCE & REPAIRS

Our dedicated maintenance & repair team ensures your equipment services are scheduled at a time most convenient to your operation. Our maintenance offers you a fresh approach that helps improve control of your facility & provide a fixed budget through a customized service agreement.

WTSألكا® administrative reporting ensure your equipment is maintained to the specifications required. In addition, we also keep detailed records of all maintenance and servicing of your equipment.

 

VI TROUBLESHOOTING BREAKDOWNS

For breakdowns - sites exceeding 50km; when technical team is not available for immediate deployment, we provide phone / remote support by our on-call technical response team. To ensure you receive optimal service from us and get your system up and running. With our wide range of spares in stock & in coordination with local courier services - to get you up and running with minimal downtime.

 

VII TECHNOLOGY - EQUIPMENT PROGRAM UPGRADES

Current processes rely on technology and innovations that control operations, our service teams are updated with coming upgrades and make sure your equipment programs were updated on time.

 

IIX PARTS, COMPONENT ASSEMBLIES & ACCESSORIES

Our inventory ensures that all recommended parts for equipment sold in the last 10 years have all the recommended parts in stock. From gaskets to belts, door locks to machine inverters, control panel to stickers. Press covers to flatwork pads, garment hangers to staple pins and many more.

We are your one-stop shop for Laundry & Dry-Cleaning supplies – our stocks distributed along our 12 warehouses in the kingdom & 1 in UAE.

 

IX SOLVENTS, CHEMICALS, SPOTTING AGENTS & REAGENTS

Selection of solvents and bio degradable chemicals are sufficiently stocked for your process requirements – Laundry, Dry Cleaning (PER, HC, GE), Patented Wet Cleaning (Kreussler, Softwash) Processes. Spot Removers, agents & re-agents.

 

X HANDLING CARTS & TROLLIES // CUSTOM MADE STAINLESS STEEL FURNITURES & FIXTURES

Standard Aluminum Alloy laundry handling trollies to custom fitted and designed worktables, sinks, cabinets, garment hangers & carts. Constructed from Industrial grade Stainless Steel materials and custom fitted with genuine parts lifetime guaranteed.

 

VI TRAININGS

Training is given on site with each trainee provided with course notes & a Certificate of Attendance on completion. Training course is designed to addresses basic skill requirement, understanding processes, goals & equipment operation / maintenance.  

SoftWash® Cleaning Technology / GreenEarth® Cleaning / Kreussler Lanadol® Wet Cleaning

Laundry, Dry Cleaning& Wet Cleaning Chemicals, Solvents & Re Agents

Temporary Garment Marking & Transport, Storage Automations

Laundry Equipment Maintenance & Operation Trainings

Equipment & Boiler operational hazards and recommended PPE

200 OK

OK

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