Privacy Policy


World Trading Services - WTSألكا® (Alkharashi Laundry Equipment & Boilers”), an establishment registered in of Riyadh, Kingdom of Saudi Arabia.

These terms and conditions and information below apply to the use of this website. In using this website, you agree to be bound by these terms and conditions. If you do not accept these terms and conditions, you must refrain from using the website. These terms and conditions must be read under the Kingdom's Personal Data Protection Law, Royal Decree No. M/19, dated 09/02/1443H (16 September 2021) and in conjunction with any other applicable conditions governing the use of this website.

WTSألكا®, follows strict guidelines to protect personal data and ensures compliance with applicable data protection laws and regulations. We reserve the right to amend these terms and conditions from time to time. Your continued use of the website following such notification will represent an agreement by you to be bound by these terms and conditions.

Data Collection

Your privacy is important to us and maintaining your trust is a priority. This Privacy Notice informs you that information submitted by you or collected by this site may be processed as part of our quality control procedures, to ensure that we meet – and are able to check that we have met – your precise requirements and as reference for you and your equipment future requirements.

Data collected includes information you may provide such as:

  • Name
  • Contact details (such as telephone numbers, email address, address)
  • Technical Information (IP / Cookies)

We may collect information about you from publicly & commercially available sources (as permitted by law), which we may combine with other information we collect when you visit our Site.  This may include (but is not limited to) websites where you publicly include information about yourself such as Facebook, YouTube, job sites or from other third-party sources.

We collect, process and use your Personal Data in connection with your use of the Site in providing you services such as:

  • Customer Support & Services
  • Warranty Data
  • Contacting us for sales and / or service requests and inquiries

We do so to provide you with the services you requested, and where appropriate with your consent or based on our legitimate interest to carry out our business operations.

We may share your Personal Data with Equipment factories, companies, affiliates or other third parties. We may need to do this:

  • Where we need assistance from third parties for the assessment and provision of servicing and support as part of after sales service; specifically to equipment with built-in remote access features, requiring updates, troubleshooting or any other important requirement.
  • To enforce or apply any agreements we have with you;
  • To third party suppliers and vendors who we use to support our business, including but not limited to the operation, features and functionality of this Site, and those who provide information technology and system administration services to us; or
  • We asked for your permission to share your Personal Data and you agreed.

Cookie Policy

Our website uses third-party vendors, including Google, to collect visitor behaviour data and to show AlkaBoiler® advertisements on other internet sites. This data is collected anonymously for marketing and optimization purposes and is saved using an anonymous user ID to aggregate a usage profile. The information collected may include content you view, the date and time you view this content, products you purchase, or your location information associated with your IP address. We may use this collected information to serve you relevant advertisements based on prior visits to our website. We collect information about where you saw the advertisements, we serve you and what advertisements you clicked on. Cookies may be used for this purpose.

For further information regarding the privacy practices of Google, please visit You can opt out of Google’s use of cookies by visiting Google’s Ads Settings Alternatively, you can opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page

Linked Web Sites

This Site may include links to websites of our represented brands, products and services, each of which may have their own privacy notices. Those links are provided for convenience only and may not remain current or be maintained. We are not responsible for the content or privacy practices associated with linked websites. Our links with linked websites should not be construed as an endorsement, approval or recommendation by us of the owners or operators of those linked websites, or of any information, graphics, materials, products or services referred to or contained on those linked websites, unless and to the extent stipulated to the contrary.

When visiting any these linked websites, please review and familiarize yourself with the relevant privacy policy.

We may use social media sites such as Facebook, Instagram and Youtube. If you use these services, you should review their privacy policy for more information on how they deal with your Personal Data.

Social media platforms also allow you to indicate your preferences to them about the advertising you receive on their platforms. Please contact your social media platforms for more information.


Copyright in this website is owned by World Trading Services (WTSألكا®). Other than for the purposes of, advertisement and subject to the conditions prescribed under, existing Copyright Laws and similar legislation which applies in your location, and except as expressly authorized by these terms and conditions, you may not in any form or by any means: adapt, reproduce, store, distribute, print, display, perform, publish or create works from any part of this site; nor commercialize any information, products or services obtained from any part of this website; without our written permission.

Testimonials - Customer Reviews

Where you provide us with a Customer Review on our website, you agree that we may publish that review in marketing materials on our website, in brochures, social media or in any medium where we promote our Services. This includes the name you provide with the review, which may be a pseudonym. You agree we may publish the review together with any offer, picture or image that we consider relevant (acting reasonably).


We accept no liability for any failure to comply with these terms and conditions where such failure is due to circumstance beyond our reasonable control. If we waive any rights available to us under these terms and conditions on one occasion, this does not mean that those rights will automatically be waived on any other occasion.

Part or all of any provision in these terms and conditions that is illegal or unenforceable may be severed, held invalid; remaining provisions, terms & conditions shall nevertheless continue in full force.

Termination of Access

Access to this website may be terminated at any time by us without notice. Our disclaimer will nevertheless survive any such termination.

Contact Us

In these terms and conditions, the expressions “we”, “us” and “our” are a reference to World Trading Services (WTSألكا®) and its associated entities.

Under certain applicable laws and subject to certain limitations, you have rights in relation to your Personal Data. These rights include right to access and rectify the data provided to this site. For collection and use based on legitimate interests, you may object to processing of your provided information. To that effect you can contact - WTSألكا® in writing at the email address provided below. Should you object to the processing of your information this may, without limitation, impede your access to the Site.

If you have any questions regarding this Privacy Statement & Terms of Use, please contact:

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